Bill Payment Options
Sun Prairie Utilities has several convenient methods for you to pay your electric and water bill.
Pay in Person
Pay by Phone
Deduction from Bank Account
Sun Prairie Utilities has a convenient bill payment option designed to help customers manage the payment of their utility bill. With our free Electronic Bill Payment Service, you can pay your utility bill electronically from any checking or savings account every month. Sign up today and enjoy these benefits:
For more information to sign up for this convenient service or to change your bank account information, stop by our office or call us at 837-5500.
Most of us have higher electric bills during the summer and winter months and lower bills in the spring and fall. These fluctuations can make budgeting for your utility bill difficult. Many Sun Prairie Utilities customers have already elected to take advantage of this budgeting program.
Our budget billing program allows you to even out your energy costs over the course of a year through a fixed payment each month. With this payment plan, you will not experience high bill surprises in the months you use the most electricity and your budget is easier to manage.
Meter reading, billing dates
If you are moving in or out of your residence we will also perform a final reading of your account. Please give us at least one business day notice for your final reading. This gives us time to schedule your reading.
Bill payment assistance
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. In fact, there are those right here in our community who cannot afford the energy to meet their basic needs.
For those who cannot afford such an expense, this can lead to difficult decisions about how to allocate their limited resources. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden that they face.
If you believe you or someone you know may qualify, we encourage you to establish your income eligibility through the federally funded Wisconsin Home Energy Assistance Program (WHEAP).
To learn more about the WHEAP application process, contact Dane County Human Services (608-242-6200). If approved for WHEAP, you will receive more information about your eligibility for our Energy Assistance Program at that time.
Our Energy Assistance Program is funded with the portion of Public Benefits dollars specifically set aside for income-qualifying individuals and families.