SPU has received several customer inquiries about a phone campaign offering fake bill refunds. These fake messages are asking for credit card or bank account information of the recipient to receive their refund.
These emails are not originating from SPU, nor are they a valid program. SPU urges customers who receive such a request to disregard the email and delete it. At the least, contact SPU at 608-837-5500 to verify if the offer is legitimate prior to providing or confirming any personal information to unsolicited requests, phone or email.
SPU does, at times, utilize email or phone to communicate utility information, but there will always be a reference to the same on our website. Be vigilant and cautious with your personal information. Always be certain of the source before sharing personal or financial information.