We have several convenient methods for you to pay your utility bill. Learn how to read your bill here.
Pay in Person
We accept cash, check and money orders at our office located at 125 West Main Street during our normal business hours. After business hours, payments can be dropped off in the night deposit box located outside the Main Street entrance or adjacent to our drive-up window.
Pay Online, Mobile Device or by Telephone
Register your account through our customer portal MyAccount and enable online viewing and payment options. Login to MyAccount for account information and payment options available to you 24-hours a day. Pay by VISA, Mastercard, or bank check.
Sign up for e-Bill notifications. An e-mail message will be sent instead of a mailed paper bill. Your e-Bill message will contain links to allow you to view your bill and make payments online.
You may pay your utility bill by using your bank check or credit card by calling 1-877-885-7968. Our third party provider, Payment Service Network, is available whenever you are ready, 24-hours a day; just follow the phone prompts to process your payment. Please allow up to 48 hours for processing.
Automatic Payment (AutoPay)
This convenient payment enrollment allows you to register your Sun Prairie Utilities MyAccount with a designated bank checking account. Your monthly billed amount will be automatically deducted from your bank on the due date. To sign up for AutoPay, complete the online automatic payment registration form, sign up in MyAccount, or download the Enrollment Form and return it to us as directed. For additional information, please stop by our office or call us at (608) 837-5500.
Pay by Mail
Payment can be sent to:
- Sun Prairie Utilities
PO Box 867
Sun Prairie WI 53590
Please include the stub of the bill to assure that your account is properly credited.