We have several convenient methods for you to pay your utility bill. Learn how to read your bill here.
Pay in Person
We accept cash, check and money orders at our office located at 125 West Main Street during our normal business hours. After business hours, payments can be dropped off in the night deposit box located outside the Main Street entrance or adjacent to our drive-up window.
Pay Online, Mobile Device or by Telephone
Register your account through our customer portal MyAccount and enable online viewing and payment options. (How to video: create an account)
Login to MyAccount for account information and payment options available to you 24-hours a day. Pay by VISA, Mastercard, Discover, or bank check.
Sign up for e-Bill notifications and go paperless. If you sign up, an e-mail message will be sent instead of a mailed paper bill. Your e-Bill message will contain links to allow you to view your bill and make payments online. Sign into MyAccount, click View/PayBill, select Manage Bill Delivery, and enroll in email. You can return to paper billing at any time.
You may pay your utility bill by using your bank check or credit card by calling 1-877-885-7968. Our third party provider, Payment Service Network, is available whenever you are ready, 24-hours a day; just follow the phone prompts to process your payment. Please allow up to 48 hours for processing.
Automatic Payment (AutoPay)
This convenient payment enrollment allows you to register your Sun Prairie Utilities MyAccount with a designated bank checking account. Your monthly billed amount will be automatically deducted from your bank on the due date. To sign up for AutoPay, download the Enrollment Form and return it to us as directed. For additional information, please stop by our office or call us at (608) 837-5500.
Pay by Mail
Payment can be sent to:
- Sun Prairie Utilities
PO Box 867
Sun Prairie WI 53590
Please include the stub of the bill to ensure that your account is properly credited.
Gift Of Light Certificates
Gift of Light Certificates are available for purchase and can be gifted and applied to any SPU customer account. Certificates are purchased at the SPU office and can be applied to someone who you know is needing or deserving of your assistance. To order your gift certificate, download a SPU Gift Of Light Certificate order form and return it with check or money order to SPU by mail or drop it in one of our payment dropboxes. You can choose to have the certificate sent to you or directly to the recipient. Payment will be applied to the recipients account.