Customer Service

Our highest priority is meeting our customers’ needs by providing exceptional service. Through our website, we hope to deliver to you yet another easy way for you to do business with us. Please contact our office with questions or comments regarding your billing, electrical service, or water service. 

How to Reach Us

Sun Prairie Utilities is conveniently located at 125 West Main Street in downtown Sun Prairie.

Office Hours:  Monday through Thursday 7:00 a.m. – 4:30 p.m. and Friday 7:00 a.m. – 11:00 a.m.
Telephone:  (608) 837-5500
Fax:  (608) 825-6001

If you want to send a secure email, you can use our secure messaging portal: click here.

Telecommunication Vendors available in Sun Prairie

These are the main telecommunication vendors in Sun Prairie offering internet, TV, and phone services:

TDS  1-888-233-0001

Charter Spectrum   1-844-321-3950

Frontier Communications   1-833-958-1708