Electric FAQ

What is the Power Cost Adjustment on my bill?

This is a variable component of our rates as approved by the Wisconsin Public Service Commission (PSC). The Power Cost Adjustment Clause (PCAC) is a monthly pricing adjustment comparing actual purchased power costs to allocated costs as approved by the PSC. If actual costs are greater than the allocated, the result is an additional per-kilowatt hourly charge on your bill. If actual costs are less than allocated, the result is a per-kilowatt hourly credit on your bill. The PCAC assures you are only paying the actual costs associated with your actual consumption. View more information here.

Can I change my due date?

Sun Prairie Utilities does not offer alternative billing or due date schedules. Statements are issued and mailed by the 10th of each month, and payment is due on the 30th, or the next business day if the 30th falls on a weekend or holiday.

Where can I go for help to pay my bill?

Sun Prairie Utilities would direct any local resident who is in need of assistance to contact the help organizations at the Sun Prairie Sunshine Place. Income qualified residents could also contact Energy Services of Dane County, (800) 506 - 5596. Energy Services provides for assistance with home heating each heating season. Anyone in need of assistance should call 2-1-1.

What does Public Power mean?

Sun Prairie Utilities is one of over 2000 Public Power utilities across the nation. A Public Power utility is generally not-for-profit and is owned by the community to which it serves and strives to provide reliable and low cost electric service. Our Sun Prairie forefathers had the foresight to form the Sun Prairie electric and water utilities over 100 years ago. They knew local control and cost savings were important Sun Prairie benefits, and these same benefits are received today through Sun Prairie Utilities.

Underground versus above ground electric ownership.