Past Due SPU Customer Accounts

In Wisconsin, utilities have the statutory right to to disconnect service for overdue balances. Many customers have been adversely affected due to their circumstance and have accumulated high utility account balances.  SPU urges any customer with a past due utility account balance to contact the SPU Business Office at 608-837-5500 and discuss their repayment plan options sooner than later. 

 There are resources available for financial assistance for past due rent or utilities. Customers should contact the following agencies to see if there is any help available to them:

 Energy Services of Dane County   608-333-0333

Joining Forces for Families/ Sunshine Place  608-825-3225

Dane Core 2.0 (Urban Triage)  608-299-4128

Tenant Resource Center of Dane County  608-257-0006

Community Action Coalition for South Central Wisconsin  608-246-4730

The Public Service Commission of Wisconsin again permits residential service disconnections. SPU wishes to engage now with any and all customers who are past due to minimize potential service disconnections.  Customers should call the SPU Business Office at 608-837-5500 from 8 a.m. to 4:30 p.m. Monday through Friday. It is especially important that customers contact the utility now to avoid disconnection later.